The second-hand marketplace Members Voice Anger Regarding Sizing Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods after backlash from users.
